25 Woodbury St.

Question 1

How do online lessons work?

Answer

From your computer, phone or tablet you can instantly connect with one of our expert teachers. No more commuting! We conveniently bring musical experts to your home. All you need is an internet connection and excitement to learn. All lessons take place through Zoom. We will email you a link for your session and all you need to do is click on it.

Question 2

Are online lessons as good as in person?

Answer

Yes. Besides being more convenient for the student, online lessons can be just as beneficial as in-person lessons. Studies have proven that students in online lessons are 36% less distracted and performed 22% better than in-person lessons.

According to the study, the activities that cannot be performed in online lessons such as notating or marking students’ music, and pointing to specific places in the music occurred less than 1% of the time during face-to-face lessons.

This means that online lessons are not only 99% similar to in-person lessons but the students in online lessons do better.

Question 3

How can I schedule my apppointment?

Answer

Appointments must be booked through scheduling@heartofsinging.com or by calling 312-401-5054.

Question 4

Can I cancel my sessions for free?

Answer

Yes. If you need to cancel please give us 24 hours notice and there will be no charge. I understand if I do-not cancel within 24 hours, my credit or debit card will be charged a $15 fee.

Question 5

Do my lessons come with make-up sessions?

Answer

If you are a VIP Member, your membership comes with flexible FREE re-scheduling with 24 hour cancellation notice. If you are not a VIP Member, there is a $15 re-booking fee for any lesson re-schedules or changes.

Question 6

Can I purchase just one session?

Answer

Our beginning packages begin with a selection of 4 private lessons to be taken in successive weeks. Our package philosophy is this, "Does going to the gym once make you healthy?" In much the same way, we believe that mastery of any skill can not be achieved from a single exposure. Each week our students will receive instruction and feedback from our faculty and will have the week between the lessons to begin implementing our tips and musical startegies. After a brief review and answering of questions we move on to the next concept. It’s this type of education that will get you singing and playing in ways you never imagined!

Question 7

What if I am late to my online lesson?

Answer

Be punctual to ensure that you’ll receive a full lesson. It is the responsibility of each student to arrive on time with all devices charged and ready to go. Lesson time will not be able to be extended as we have scheduled appointments after yours. If a student does not sign on within 10 minutes of there session, our teachers will sign off and you will have to pay a no-show $15 lesson fee. You will be subject to a re-booking fee if you would like to re-schedule.

Question 8

Do you offer a free trial lesson?

Answer

While we don’t provide free trial lessons, we understand that signing up can feel like a big commitment. We offer 50% off the trial lesson

Question 9

Are there any age restrictions for taking lessons?

Answer

Piano: We start as young as 4 Singing: We start at 5 years old Guitar: 6 years old Ukulele: 6 years old

Question 10

What types of lessons does Heart of Singing offer?

Answer

Heart of Singing is an online music school. We provide piano, guitar, ukulele and singing lessons in a wide range of styles including Classical, Rock, Pop, Musical Theater and Opera.

Frequently asked questions