Frequently asked questions

How do online lessons work?


From your computer, phone or tablet you can instantly connect with one of our expert teachers. No more commuting! We conveniently bring musical experts to your home. All you need is an internet connection and excitement to learn. All lessons take place through Zoom. We will email you a link for your session and all you need to do is click on it.




Are online lessons as good as in person?


Yes. Besides being more convenient for the student, online lessons can be just as beneficial as in-person lessons. Studies have proven that students in online lessons are 36% less distracted and performed 22% better than in-person lessons.

According to the study, the activities that cannot be performed in online lessons such as notating or marking students’ music, and pointing to specific places in the music occurred less than 1% of the time during face-to-face lessons.

This means that online lessons are not only 99% similar to in-person lessons but the students in online lessons do better.




How can I schedule my apppointment?


Appointments must be booked through scheduling@heartofsinging.com or by calling 312-401-5054.




Can I cancel my sessions for free?


Yes. If you need to cancel please give us 24 hours notice and there will be no charge. I understand if I do-not cancel within 24 hours, my credit or debit card will be charged a $15 fee.




Do my lessons come with make-up sessions?


If you are a VIP Member, your membership comes with flexible re-scheduling/unlimited make-ups with 24 hour cancellation notice. Non-members lessons are non-refundable and they must keep the appointments they schedule.




Can I purchase just one session?


Our beginning packages begin with a selection of 4 private lessons to be taken in successive weeks. Our package philosophy is this, "Does going to the gym once make you healthy?" In much the same way, we believe that mastery of any skill can not be achieved from a single exposure. Each week our students will receive instruction and feedback from our faculty and will have the week between the lessons to begin implementing our tips and musical startegies. After a brief review and answering of questions we move on to the next concept. It’s this type of education that will get you singing and playing in ways you never imagined!




What if I am late to my online lesson?


Be punctual to ensure that you’ll receive a full lesson. It is the responsibility of each student to arrive on time with all devices charged and ready to go. Lesson time will not be able to be extended as we have scheduled appointments after yours.




Do you offer a free trial lesson?


While we don’t provide free trial lessons, we understand that signing up can feel like a big commitment. We offer 50% off the trial lesson




Are there any age restrictions for taking lessons?


Piano: We start as young as 4 Singing: We start at 5 years old Guitar: 6 years old Ukulele: 6 years old




What types of lessons does Heart of Singing offer?


Heart of Singing is an online music school. We provide piano, guitar, ukulele and singing lessons in a wide range of styles including Classical, Rock, Pop, Musical Theater and Opera.





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Contact Us

Tel: 312-401-5054

Email: scheduling@heartofsinging.com

Address

25 Woodbury St.

South Elgin, IL 60177

ONLINE LESSONS NATIONALLY